Man... I just don't get people who think that support is free, or that they can somehow avoid paying the fees, but still get us to jump hoops for them.
C'mon man, you called me with the wrong information, (looking like you incorrectly installed it, or are using a generated key), your system isn't working because you have an error, your actual support expired almost a year ago, and you're expecting me to just say "YES sir, here's the fix for that, thank you sir for the abuse!"
Gah
Oh yeah, check out my new Blog journal on